Resource Matters is committed to protecting your personal data. This policy explains what data we collect, why, and how we use it, in accordance with the GDPR and applicable Belgian legislation.

Data Controller
Ressources Matters
Contact: via the contact form on our website

Data Collected
Through the contact form, we collect your name, email address and message content, solely to respond to your request. Through Google Analytics and Google Tag Manager, we collect anonymised browsing data (pages visited, session duration, browser type, traffic source) to improve our website.

Legal Basis
Contact form data is processed on the basis of our legitimate interest in responding to your requests. Analytics cookies are used on the basis of your prior consent, collected via our cookie banner.

Retention
Contact form data is retained for a maximum of 2 years. Analytics data is retained for 14 months (default Google Analytics setting).

Data Sharing
Your data is not sold. It is shared only with Google LLC (Analytics & Tag Manager), under EU Standard Contractual Clauses.

Your Rights
You have the right to access, rectify, erase, restrict, port and object to your data. To exercise these rights, contact us via the contact form. You may also lodge a complaint with the Belgian Data Protection Authority: www.dataprotectionauthority.be.

Cookies
To manage your cookie preferences, use the cookie management banner available on our website.